Glamglobal Reviews

Placed an order for overnight shipping and paid $19 for the service. It had been 3 days with no movement. Called customer service which he was rude for no reason. I had to repeat several times that I just wanted a status. He finally answered and said it is in the warehouse, (which has been showing that for 3 days). I asked what does that mean and he goes IDK…. First and last time ordering from here.

I love the branding and the way the face masks looked but I do find them very overpriced compared to other companies! A lot of plastic packaging especially for masks that are £40! They do amazing things for your skin but as do products that are 10% of the price

Great products, horrible customer service... and good luck getting your items.

Still waiting on an order placed almost 3 weeks ago. Cannot get a response to 2 emails, 2phone calls after one hour hold times and even leaving name and number for call back, contact forms..etc.

What's more upsetting is getting my email box spammed everyday with "free two day shipping" emails...when I still cannot get my initial order or any help.

If you want a glamglow product, try ordering through Sephora. Do not order directly from Glamglow.

I am very impressed with my Supermud clearing treatment, my pores looked much smaller after the first use. There was a query I had about an offer code but this was quickly resolved to my satisfaction. Will definitely be back for more!

Ordered and paid for three items and they sent me 1!!! Don’t reply to emails. Don’t pick up the phone. Absolutely shocking service and wouldn’t buy from again. Can see I am going to have to get money back from my credit card company. Avoid avoid avoid

Do not buy from this company. Their customer service is beyond appalling. 3 weeks after an order, still chasing a response to 4 emails, calling their number - no one answers. Highly unrecommended and beyond unprofessional. No idea how a company like this have any business.

After reading the reviews I spend so much money on some stupid masks and creams. My skin is gone worse after using the masks. Half of my item I never received and was charged for full items. The reviews are absolutely fake! Waste of money spending for something calls glamglow! Bad customer service never replies back. Once they have their money the don’t care about the rest!

Terrible costumer service!
Spoke to Deny about my undelivered parcel, he couldn’t help at all. Raised a complaint, waiting for respond for 2 weeks.
I believed that Estée Lauder got a good reputation, but don’t really care about their costumers.
Will never ever buy any products under this company again.

A bit too pricey for what you get...

Placed 2 Orders on the same day.

1st order arrived in a week with a missing item.

Contact Customer Service through website

2nd order was in warehouse for over 4 weeks.

No response from customer service for 4 weeks

Managed to speak to Ria on Facebook and she sorted everything out within a couple of days.

Thank You Ria 10/10

Product ratings: 8/10
Customer service 5/10
Packaging 10/10
Delivery 2/10